FAQs

Find answers to common questions about MEDOC's services, app functionality, membership options, and more on our comprehensive FAQs page.

What is a Clinic Management System?

 

A Clinic Management System (CMS) is software designed to manage various administrative and clinical functions in a healthcare setting, improving efficiency and patient care.

 

How does using Clinic Management System improve patient care?

 

A Clinic Management System provides healthcare providers with easy access to accurate patient information, enabling better-informed decisions and improving patient outcomes.

 

What are the costs associated with implementing Clinic Management System?


The costs can vary depending on the features and scale of the system. While there is an initial investment, a Clinic Management System can lead to significant cost savings through improved efficiency and reduced errors.

 

Can a Clinic Management System integrate with other healthcare systems?


Yes, most modern Clinic Management System solutions offer integration with existing systems such as EMRs and billing software, ensuring a seamless workflow.

 

What should I look for in a Clinic Management System vendor?


Look for a vendor that offers comprehensive support and training services, robust security features, and the ability to customize the system to meet your clinic's specific needs.

 

Why should healthcare providers be listed on MEDOC?

 

Listing on MEDOC helps increase digital presence, improve healthcare providers' reputation, and enhance communication with patients.

 

How can MEDOC improve appointment management?

 

The site provides an advanced appointment booking system that reduces no-shows and helps manage time more effectively.

 

What are the marketing benefits of listing on MEDOC?

 

The site offers customized marketing campaigns and improves brand awareness for healthcare providers.

 

How does MEDOC enhance the patient experience?

 

The site provides easy access to information, 24/7 support, and excellent user experience.

MEDOC's customer service team is working around the clock to serve you and your families.

Call us at 01206756667/ 01206755592, & download the App from http://onelink.to/medoc

 

What are the operational benefits of listing on MEDOC?

 

Listing helps improve operational efficiency through modern clinic management technologies and detailed reports and statistics.

 

 

What is MEDOC App?

 

MEDOC App aims to create an ecosystem of technology solutions that helps patients during every step of their healthcare journey- From pre-consultation to post-consultation phase thereby improving the healthcare outcomes.

 

How to use MEDOC App?

 

  1. Download MEDOC App
  2. Fill in your medical history
  3. Attach all your medical records to have them anytime anywhere
  4. Book an appointment with top doctors at a discounted price 
  5. Receive an E-prescription/report directly on your phone 
  6. The doctor can refer you to his preferred Lab, radiology center, or pharmacy

 

Is MEDOC's network of providers growing?

 

Yes, our network of providers is constantly growing. With more than 400 locations around Egypt today we aim to reach 5000 locations by the end of 2022. We have the right to add or remove any provider from our network without prior notice. 

 

Why choose MEDOC?

 

MEDOC is not insurance and it's not meant to substitute Insurance. Members will pay 100% of the value of the service or product received after deducting the discount offered. It's a service that gives you:

 

  1. Up to 30% off Lab Tests, Pharmacies, Scans, and hospitals
  2. Store & access your medical records anytime anywhere
  3. Online booking & Online Consultation
  4. Loyalty Points

 

Can I continue with the same doctor?

 

Yes, you can continue with the same doctor if you wish to do so by booking a "follow-up" from the previous visit

 

Do I have to pay to use MEDOC?

 

Registration on MEDOC platform and download of MEDOC App is free.

Some providers only accept plastic card memberships to get discounts on medical services

 

Is there a Family membership?

 

Yes, you can access all your family's records anywhere and anytime